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    Better Business Bureau of Southern Alberta

    Investigation Into Snowbird Vacations Yields No Charges

    The Alberta Government Services have completed an investigation into Snowbird Vacations International, after Alberta consumers complained the company was exerting undue pressure during sales presentations, and was refusing to cancel sales contracts.

    Snowbird is a travel club with offices in Edmonton, Red Deer, and Calgary. The investigation was launched in February 2000. Investigators have determined there is a lack of evidence to prove the company committed unfair business practices as outlined in the Fair Trading Act.

    The Fair Trading Act does give consumers who purchase time-shares seven days to cancel a sales contract. However, Snowbird is a travel club, and is not in the same category as a time-share. Therefore, consumers who purchase travel club memberships do not have the same cancellation rights as consumers who purchase time-shares. Most people who join a travel club pay between $3,000 to $6,000 to join.

    Consumers attending a travel club presentation are reminded:

    - never sign a sales contract unless you have read and totally understand the contract terms

    - never purchase a travel club membership under pressure

    - take time to think about it

    - shop around

    - compare prices offered by other clubs.

    Date of Story: Thursday, August 23, 2001
    Story Posted By: Ron Reinhold
    Source: Ron Reinhold

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