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    Better Business Bureau of Southern Alberta

    Edmonton Contractors Charged Under Fair Trading Act

    Alberta Government Services has charged home renovators Paul Handy, Steve Handy, and The Handy Group Of Companies Inc. with 36 charges under the Fair Trading Act, and the Licensing of Trades & Business Act.

    The charges include operating without prepaid contracting business licenses, failing to provide contracts according to legislated requirements, and engaging in unfair business practices.

    The charged contractors operate in the Edmonton area, and the Alberta Government Services has received several complaints against the company. The complaints allege that the contractors have taken advance deposits, and progress payments from customers, and then did not complete the work as promised.

    Further investigation has revealed that the contractors, and the company did not have licenses as required under the Fair Trading Act. In all, the value of contracts to which consumers have complained about exceed $100,000, including one from a senior who signed a $28,000 contract, and ending up paying in excess of $50,000.

    Contractors in Alberta are required to be licensed and bonded under the Fair Trading Act. Consumers can check the license of any contractor by calling the Alberta Government Services at 1-877-427-4088. The Government also has a free tip sheet titled "Home Renovations and Repairs", which can be found at www.gov.ab.ca/gc.

    Consumers who enter into direct sales contracts, including contracts for home renovations, are advised they have up to one year from the date the contract was signed to cancel the contract if the business is not licensed.

    Date of Story: Tuesday, August 01, 2000
    Story Posted By: Ron Reinhold
    Source: Ron Reinhold

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